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tabcmd.exe "javax.net.ssl.SSLHandShakeException" Error

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Error message: “Uncaught exception RuntimeException: javax.net.ssl.SSLHandShakeException" … “unable to find valid certification path to requested target” when running Tableau’s tabcmd.exe utility from their server.image-20240822-232949.png

*** Uncaught exception RuntimeException: javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException : PKIK path building failed: sun.security.provider.certpath.SunCert PathBuilderException : unable to find valid certification path to requested target
*** See the logs for the stacktrace.

Issue

Client’s computer loses ability to refresh Tableau reports on dataselfbi.com using tabcmd.exe.

.bat files which run tabcmd.exe scripts to refresh .png files from reports on dataselfbi.com fail with the error message above.

Solution

Update server’s trusted roots.

Solution 1: Run Windows Update on the server.

Solution 2: Update manually.

  1. Manually add a new Go Daddy Secure Certificate Authority - G2 certificate or similar certificate to the Trusted Roots of the server.

  2. Point certificate to dataselfbi.com.

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