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  • Failed to load tables:

    • Check that the user assigned to DataSelf has reading rights to that particular data set.

    • Click Back from the Log page, on the ETL main page, select the failing table on the center panel, check that its SQL Statement on the right panel has correct information.

  • Tables with record count different than in Salesforce:

    • It might be just that new records have been populated in Salesforce since the DataSelf data load. Reload the data. Click Back from the Log page, on the ETL main page, select the table with incorrect row cound on the center panel, right-click the table on the center panel again -> Load Now. This might take a while if the table has a large data set.

    • The user assigned to DataSelf might have access to limited data sets, such as only data from one Division. Check the user’s security credentials.

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